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Consumer Rights for Community Living

Planning for Elders announces its new program, Consumer Rights for Community Living (CRCL), dedicated to ensuring the right of seniors and people with disabilities to live independently in the community. Developed in partnership with the Independent Living Resource Center San Francisco, CRCL assists people as they navigate the complex web of home and community-based support services. CRCL staff and peer advocates give individual hands-on support for solving problems. By facilitating access to services and helping people resolve grievances when their needs are not being met, we hope to help more people remain in their homes and avoid unnecessary institutionalization. If your paratransit application had been denied, if it’s taking too long to get your wheelchair repaired, if you’re having trouble getting the home healthcare you need, call us! We can assist you in resolving complaints, connect you to services that will make it easier for you to live in the community, and help you get connected to people who are working for change. 

Consumer Rights for Community Living

415-703-0286TTY: 703-0186helpline@planningforelders.org